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Financial Aid Processing Assistant

Apply now Job no: 494322
Work type: Full Time
Location: Jacksonville (Main Campus)
Categories: Staff


Financial Aid Processing Assistant

Requested Start Date:

August 5 2019

Pay Range:

$30,000.00 - $33,000.00

Normal Work Schedule:

8:00 a.m. – 4:30 p.m.     Monday – Friday  (some evenings may be required)

Job Summary:

The Financial Aid Processing Assistant will provide data processing functions to the Financial Aid Office and work toward delivery of quality customer service. This position will work with office management and Financial Aid Counselors to process data and information for various financial aid programs, including but not limited to, grants, student loans, verification, and satisfactory academic progress. This position will also work with student communication efforts from the Financial Aid Office, including but not limited to telephone inquiries, email inquiries, and outgoing communication efforts.

Essential Functions: 

  • Processes financial aid data into the BANNER student information database related to verification, student eligibility, and satisfactory academic progress.
  • Coordinates responses and follow-through to escalated student referrals from the Student Experience Center (call center).
  • Meets with students and parents, as needed.
  • Other duties as assigned by the Director of Financial Aid or the Associate Director of Compliance.

Required Minimum Qualifications:

  • High School Diploma
  • Two years office experience

Preferred Qualifications:

  • Bachelor’s degree
  • Prior experience in a higher education setting
  • Experience with Ellucian Banner
  • Strong technical skills and customer service skills are essential

Required Documents:

  1. Cover Letter
  2. Resume
  3. Transcript

Additional Information: None

Supplemental Questions: None

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act act, the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at:

Equal Employment Opportunity: JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Advertised: Central Daylight Time
Applications close: Central Daylight Time

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