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JSU has created innovative policies and programs that give our employees the freedom to focus on their families while advancing their careers.

Our policies also recognize the changing definitions of family - from blended families, adopted families, and same-sex domestic partnerships, to the demands of caring for aging parents.

Federal Work Study - Financial Aid Office Call Center (Summer 2022)

Apply now Job no: 495755
Work type: Federal Work Study
Location: Jacksonville (Main Campus)
Categories: Student Employment

Essential Functions:

The duties of the Federal Work Study Student is to obtain work experience on campus in offices, labs, gym, the library, and other areas. Duties may include assisting staff and faculty with preparation for research, classroom instruction, departmental operational needs, or performing administrative and other support duties as required. Positions may be filled based on individual applicants’ skills, qualification, and departmental needs.

  • Assisting financial aid staff in answering incoming calls directed to the Call Center.
  • Making outbound calls to students regarding their Financial Aid Status and other enrollment initiatives throughout the year.
  • Assisting students and parents with the financial aid process.
  • Directing any other inquiries to the appropriate department across campus.
  • Providing exceptional customer service to students, parents, and guests needing information.
  • Assisting students in the student computer lab and maintaining the space.
  • Represent the Office of Financial Aid at various events on campus throughout the year.
  • Working closely with financial aid staff to complete other tasks as needed.

**Must be eligible for Federal Work Study. If uncertain of eligibility, please contact the Office of Financial Aid.



Minimum Qualifications:

• Applicants must be eligible for Federal Work Study program. Please contact the Office of Financial Aid to confirm eligibility

• Applicants must be enrolled as a JSU student taking at least six (6) hours per fall or spring semester. (Requirements for international students below. *). If not a first-time student, applicant must have a GPA of 2.00 or higher.

•Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript or printout of enrollment/GPA from MyJSU.

Notice Regarding International Students:

  • All International Students must receive clearance for employment from the International House and Programs.  
  • Due to Visa requirements international students must be enrolled as a full-time JSU student and possess each of the following:
  1. Passport from their respective country.
  2. F-1 Student Visa or J-1 Exchange Student Visa.
  3. U.S. Customs Form I-94.
  4. Official photo identification.
  5. Official Social Security Card imprinted with “Valid for Work Only” or similar statement.



Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at:

Equal Employment Opportunity: JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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