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Specialist, Academic Records

Apply now Job no: 496282
Work type: Full Time
Location: Jacksonville (Main Campus)
Categories: Professional, Staff


Registrar's Office

Requested Start Date:

April 17, 2023



Normal Work Schedule:

8:00 am - 4:30 pm Monday - Friday, some evening and weekends as needed

Job Summary:

The Academic Records Specialist is responsible for providing operational leadership and general supervision for coordinating transcripts, oversees scheduling, and verifies academic components with departments and organizations. Provides relevant training to departments relating to the schedule. Responsible for the maintenance of academic records and website, for personal contacts with students or general public in furnishing routine information, and interpreting policies and procedures.

Duties and Responsibilities:

  • Processing Transcripts, troubleshooting transcript issues, and serving as a liaison between the vendor and the student.
  • Coordinating the beginning of term set up for registration and schedule.
  • Audit schedule and adjust accordingly.
  • Tuition Assistance GPA verification
  • Student Life Organization GPA verification
  • Prepare reports as requested.
  • Create and host schedule end user training each term.
  • Serve as Waitlisting contact for departments.
  • Verify student merging authorizations
  • Update Website content
  • Provide transcripts to the Assistant Registrar for NCAA academic certifications
  • Assist by answering phones, processing in office transcript requests, processing in office enrollment certification letters, and answering general questions while maintaining compliance with FERPA.
  • Maintain and update incomplete completion plans and extension plans.
  • Other duties as assigned.

Required Minimum Qualifications:

  • Bachelor’s degree
  • 2 years of higher education experience

Preferred Qualifications:

  • Experience with Ellucian Banner

Required Documents:

  1. Cover Letter
  2. Resume
  3. Unofficial Transcript (official required upon hire)

Employee Benefits:

JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package.  Benefits include:

  • Retirement Plans
    • Alabama Teacher’s Retirement System (TRS)
    • RSA-1 Deferred Compensation
    • 403-B Retirement Annuity (TIAA)
  • Health Insurance
    • Medical (PEEHIP)
    • Optional plans:  vision, dental, flexible spending plan, dependent care, cancer and hospital indemnity
  • Long-term disability and life insurance
  • Tuition assistance
  • Paid and unpaid leave
  • Employee Assistance Program
  • Prescription assistance

For additional information regarding benefits, please visit our website.

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at:

Equal Employment Opportunity: JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Advertised: Central Standard Time
Applications close: Central Daylight Time

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