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JSU has created innovative policies and programs that give our employees the freedom to focus on their families while advancing their careers.

Our policies also recognize the changing definitions of family - from blended families, adopted families, and same-sex domestic partnerships, to the demands of caring for aging parents.

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Graduate Administrative Assistant - Library (Fall 2025 - Spring 2026) Jacksonville, AL (Main Campus)
The duties of the Library Graduate Administrative Assistant (GAA) under the supervision of the faculty and/or staff, may include assisting faculty and/or staff, as well as other academic support duties, and departmental operational needs, and other associated and clerical duties as assigned. Positions will be filled based on individual applicant’s skills, qualification, and departmental needs.
Benefits Assistant, Human Resources Jacksonville, AL (Main Campus)
The Benefits Assistant provides comprehensive support in the administration of the University’s employee benefits programs. Responsibilities include assisting with benefits enrollment, processing retirements and separations, and maintaining accurate, confidential records. This position serves as a primary point of contact for benefit-related inquiries, supports the preparation of internal and external reports, and contributes to the planning and execution of benefit-related events. The Benefits Assistant also assists with New Employee Orientation and ensures compliance with applicable University policies, as well as state and federal regulations.
Temporary Financial Aid Call Center Assistant Jacksonville, AL (Main Campus)
The Call Center Assistant position will be responsible for making outbound calls to students regarding their financial aid status and other enrollment initiatives throughout the year. This position will assist in answering incoming calls directed to the Call Center with high-quality customer service, and will direct any other inquiries to the appropriate department across campus. The Call Center Assistant will be available to assist students and parents in completing the FAFSA in the student computer lab. This position will report to the Call Center Supervisor.
Assistant Director, Financial Aid Operations Jacksonville, AL (Main Campus)
The Assistant Director of Financial Aid Operations will be responsible for the daily sending and receiving of data files, including ISIR files and ISIR correction files. This position will oversee federal student aid eligibility and will coordinate audits of student financial aid files regarding verification and other eligibility criteria. This position will be a liaison to Information Technology Services and will review and test all Banner upgrades/patches, with the approval and guidance of the Director of Financial Aid. This position will also supervise the Financial Aid Counselors whose responsibility includes student eligibility reviews.
Technical Director, College of Arts, Humanities and Sciences Jacksonville, AL (Main Campus)
The Technical Director for the Randy Owen Center within the College of Arts, Humanities, and Sciences is responsible for executing all technical aspects—audio, lighting, and stage operations—as well as the coordination of related technical elements throughout productions presented and acts as the subject matter expert for lighting of productions, overseeing equipment, work areas, and a safe working environment.

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