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University Student Assistant: Resident Assistant (Fall 2021/Spring 2022)

Apply now Job no: 495032
Work type: University Student Assistant
Location: Jacksonville (Main Campus)
Categories: Student Employment

Essential Functions:

The Resident Assistant (RA) is a vital student member of the Office of Residence Life staff. The Office of Residence Life is committed to a comprehensive residence hall program — one that blends the curricular with the academic to create a total educational environment in which all residents are assisted in achieving their unique potential. RAs are essential in creating this environment. The quality of their efforts has a significant, direct bearing upon the quality of life experienced by all members of the university community. The RA serves as a liaison between the offices of Housing Operations and Residents Life and the residents. Under the supervision of the Residence Life Coordinator (RLC), the RA will fulfill the general requirements and responsibilities in this job description.

Resident Education/Support

  • Meet and become acquainted with each resident and their academic needs.
  • Help to create and maintain an atmosphere conducive to studying within the residential facilities.
  • Offer students the opportunity to learn how to manage time, maintain good study habits, and take tests efficiently.
  • Provide opportunities for faculty involvement in floor/hall programming.
  • Initiate, plan, and organize educational programs that respond to the needs and interests of all residents.

Student Conduct

RAs are responsible for responding to student behavior so that an atmosphere conducive to study is maintained and the physical facilities are protected for student use in the future. RAs are responsible for maintaining consistent policies throughout the residential facilities. The RA should:

  • Strive to develop a sense of community among residents on the floor/area.
  • Encourage self-discipline, self-government, and a respect for individual rights among residents; encourage individual assertiveness
  • Complete Incident reports in a timely manner

Helping Skills

  • Serve as a concerned, non-judgmental peer advisor, whose goal is to assist residents in resolving problems; serve as mediator for residents in conflict with one another.
  • Maintain confidentiality of sensitive information when ethical and appropriate
  • Display interest and sensitivity to the concerns of minority groups.
  • Respond positively to crisis situations.
  • Refer residents, when necessary to university and community resources.
  • Demonstrate effective listening skills.
  • Treat residents fairly and impartially.
  • Identify and assist residents with personal, social, academic, or health-related concerns.


  • Be familiar with the building fire alarm system and familiarize students with building evacuation and other emergency procedures.
  • Regularly report repair requests that effect the safety and security of residents (i.e., stairway/breezeway lights, damage to door lock mechanisms).
  • Educate students on the safety and security guidelines as listed in the Guide to Residence Living and Gamecock Guidelines
  • Monitor door access
  • Conduct monthly health and safety inspection of rooms/apartments in your assigned area

Policy Education

  • Educate students on the need for safety and security; encourage compliance with university policy by discussing and enforcing regulations; encourage residents to confront policy violations bringing them to the attention of Housing Operations and Residence Life staff.
  • Serve as a positive role model for all residents by complying with JSU and Housing Operations and Residence Life policies and procedures.
  • Communicate policies and their rationale to residents, even if you do not necessarily agree with them.
  • Confront students who fail to comply with policies or violate other residents’ rights; refer these students to the RLC.
  • Support other staff members in the education of hall policies.


  • Be on call (weekdays 4:30 p.m.–8:00 a.m.; weekends and University holidays/closings 24 hours) for the residential community on an assigned, rotating basis, and in emergency situations.
  • Assist in the opening and closing of the hall (and apartments when applicable) each semester and at every break period.
  • Completes all assigned administrative assignments/reports in a timely manner at the discretion of supervisor
  • Resident Assistants MUST attend training starting late July/early August (see supervisor for exact date) of the Academic year hired.
  • First time RAs will register for and attend Resident Assistant Seminar class (see supervisor for CRN).
  • Other duties as assigned

Minimum Qualifications:

  • Minimum of 2.50 college GPA or higher required
  • Must have completed at least 24 semester credit hours at time of employment
  • Enrolled as a JSU student taking at least three (12) hours per fall and spring semester
  • Applicant must submit email addresses/names of two references (past employer, faculty, and/or staff member).
  • Applicants must attach under “Transcript” an unofficial copy of their student transcript or class registration as evidence of student enrollment and GPA.

Notice Regarding International Students:

  • All International Students must receive clearance for employment from the International House and Programs.  Please visit their website for more information:
  • Due to Visa requirements international students must be enrolled as a full-time JSU student and possess each of the following:
  1. Passport from their respective country.
  2. F-1 Student Visa or J-1 Exchange Student Visa.
  3. U.S. Customs Form I-94.
  4. Official photo identification.
  5. Official Social Security Card imprinted with “Valid for Work Only” or similar statement.

Required Documents:

  1. Cover Letter
  2. Resume
  3. Unofficial Transcript


Additional Information:


Supplemental Questions:

  1.  Are you enrolled as a JSU student?
    • Yes
    • No
  2. Do you have a cumulative GPA of 3.0 or higher?
    • Yes
    • No
  3. Will you attach a copy of your unofficial JSU transcript under the link named "Unofficial Transcript" as evidence of student enrollment and GPA?
    • Yes
    • No  
  4. Are you 18 years of age or older?
    • Yes
    • No - (disqualifying)
  5. Are you a dual-enrollment student?
    • Yes - (disqualifying)
    • No


Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at:

Equal Employment Opportunity: JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Advertised: Central Standard Time
Applications close: Central Standard Time

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