We're Hiring!

Department:

Information Technology - Infrastructure

Annual Salary:

$60,000.00

Anticipated Start Date:

July 1, 2026

Work Type:

In-person (Jacksonville, Alabama)

Work Hours:

8:00 am – 4:30 pm Monday-Friday, some evenings and weekends may be required

Job Summary:

The Network Analyst is responsible for the installation, layout, and maintenance of the university’s data network infrastructure. The Network Analyst plans, designs, analyzes, and provides technical support for the data communications network. Also, conducts research and evaluation of network technology and recommends purchases of network equipment. Consults with users to identify and analyze network support needs. Independent judgment and decision making is required.

Duties and Responsibilities:

• Assists in building and maintaining University network infrastructure - routers, switches, cabling, voice over IP (VOIP), and other network components.
• Participates in the installation and operation of hardware, software and control elements of the network; and assists with the systems programming, operations, and maintenance staff of connected computing facilities on hardware and software interface matters.
• Installs, implements, certifies, operates and maintains hardware and software elements interfacing with the communications network.
• Assists in building and maintaining wireless network.
• Prepares documentation concerning the adaptation of complex hardware, software and protocols to the communications network.
• Operates and maintains network monitoring and testing facilities to ensure reliable customer access to modems, networks and computers.
• Pulls/installs voice, data, and other cable when needed.
• Provides end-user support on information technology issues through consultation and advising, problem identification, and resolution.
• Assists users with network problems/issues.
• Writes technical documentation as required.
• Works as a team player, supporting and assisting other employees.
• Provides network support/services to other IT employees that need it to complete their tasks.
• Collaborates with Network Engineer to manage and develop the campus network infrastructure.
• Maintains a neat, safe, and orderly work environment.
• Trouble shoots standard and non-standard issues.
• Other related duties as assigned.

Required Minimum Qualifications:

• Bachelor’s degree in Management Information Systems, Computer Science or related field; an equivalent combination of experience and training may be substituted for degree requirement
• at least four (4) years’ full-time experience in IT networking and telephony or formal education, networking certifications in the computer networking infrastructure field

Required Documents:

1. Cover Letter
2. Resume
3. Unofficial Transcript

Employee Benefits:

JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include:

• Retirement Plans
  • Alabama Teacher’s Retirement System (TRS)
  • RSA-1 Deferred Compensation
  • 403-B Retirement Annuity (TIAA)
• Health Insurance
  • Medical (PEEHIP)
  • Optional plans:  vision, dental, flexible spending plan, dependent care, cancer, and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance

For additional information regarding benefits, please visit our website.

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act,  https://clerycenter.org/policy-resources/the-clery-act/ the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: https://www.jsu.edu/police/docs/cleryannualreport.pdf

Equal Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.