Department:

Learning Services and Analytics

Requested Start Date:

April 1, 2025

Normal Work Schedule:

Monday - Friday, 8:00 a.m. - 4:30 p.m.

Salary:

$42,840.00

Job Summary:

The Success Coach, Transfer & Adult Learners oversees student assistance relying on assessment and theory-based interventions while maintaining records and reporting ongoing progress. Additionally, the Success Coach, Transfer & Adult Learners is responsible for implementing strategies designed to increase student success and university retention rates, provides academic skills assessments, strengths development, encouragement, and assistance for a diverse population of enrolled and newly admitted adult students. This is a student success position that works under general supervision of the Director, Transfer & Adult Student Learning Support, receives Success Coach training and development from the Coordinator of Success Coaching from the Department of Academic Support & Success, and collaborates with Military & Post Traditional Student Services and Director of Transfer Initiatives to enhance outcomes for transfer and adult learners.

Duties and Responsibilities:

• Serves as the Success Coach for Transfer Students and Adult Learners.
• Formulates strategic initiatives for supporting transfer and adult learners through collaborations with the Director of Transfer Initiatives and Director of Military and Post Traditional student services.
• Assesses students on caseload using assessment tools and instruments approved by the Director of Academic Support & Success and Director of Transfer & Adult Student Learning Support.
• Provides interventions based on individual assessment scores that will focus on academic, social, and life skills development.
• Connects transfer and adult learners with campus resources.
• Assists with planning and facilitating academic recovery programming for Transfer and Adult Learners using a variety of theoretical approaches and institutional data.
• Serves as the first contact for Transfer and Adult Learner students’ concerns, issues, and needs.
• Tracks Transfer and Adult Learner students’ academic progress and records success coach meeting reports in EAB Navigate.
• Works collaboratively with faculty, student support staff, and other university personnel to support success for Transfer and Adult Learners.
• Provides accurate data reporting regarding Transfer and Adult Learners.
• Conducts ongoing research regarding Transfer and Adult student retention.
• Adheres to operating policies and procedures.
• Participates in University sponsored preview and recruitment days and Student Success Center programs and activities.
• Performs other duties as assigned.

Required Minimum Qualifications:

• Bachelor’s degree in adult education, other education degree, psychology, social work, or related field and experience in higher education and/or academic support for students in higher education

Preferred Qualifications:

• Master’s degree in adult education, other education degree, psychology, social work, or related field and multiple years’ experience in higher education and/or academic support for students in higher education.

Required Documents:

1. Cover Letter
2. Resume
3. Unofficial Transcripts (official required upon hire)

Employee Benefits:

JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package.  Benefits include:

• Retirement Plans
• Alabama Teacher’s Retirement System (TRS)
• RSA-1 Deferred Compensation
• 403-B Retirement Annuity (TIAA)
• Health Insurance
• Medical (PEEHIP)
• Optional plans:  vision, dental, flexible spending plan, dependent care, cancer and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance

For additional information regarding benefits, please visit our website.

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act,  https://clerycenter.org/policy-resources/the-clery-act/ the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: https://www.jsu.edu/police/docs/cleryannualreport.pdf

Equal Employment Opportunity: JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.