Department:

Office of Student Accounts

Requested Start Date:

March 31, 2025

Salary:

$32,500.00

Normal Work Schedule:

Monday - Friday, 8:00 a.m. - 4:30 p.m., some evenings and weekends required

Job Summary:

The Assistant, Student Accounts within the Office of Student Accounts ensures the prompt and accurate processing of student account payments, departmental deposits, and various cash disbursements.

Duties and Responsibilities:

• Provides professional client service in all interactions, including greeting the customer, thanking each person, and performing accurate transactions.
• Communicates and interacts by telephone, e-mail, and in person with students, parents, customers, vendors, and colleagues in a professional and tactful manner. Always provides prompt, accurate, and courteous customer service.
• Receives cash and checks at a cashier’s window payment to student accounts; prepare receipts for payments received; accurately applies payments to proper accounts. 
• Accurately maintains custody of cash and checks processed to balance and account for all funds at the end of each business day.
• Prepares, verifies, and delivers change funds to customers (requires lifting rolled and boxed coin).
• Produces daily reports for student scholarship purchases at the bookstore, then transfers this information to the bookstore. Reconciles monthly scholarship report for all student scholarship bookstore purchases and gives reconciled statement with supporting documents to the Assistant Controller.  
• Receives departmental deposits and prepare bank deposits daily.
• Accepts and processes payments for student accounts in person, by phone, and mail; receives and posts student loan payments in CRC and balances them daily.
• Assist in maintaining and updating Banner system
• Represents the department at orientation, preview day, and other student events as requested.
• Assist with preparation and distribution of IRS Forms 1098T, monthly statements and past due notices to students and third-party agencies.  Answer questions regarding information provided on the form 1098T
• Processes checks returned for insufficient funds (NSF) on student and non-student accounts and composes related correspondence.  
• Prepares returned checks for placement with alternative collection efforts, as directed.
• Assist student refund processes as needed.
• May supervise student workers.
• Performs other duties as assigned.

Required Minimum Qualifications:

• High School diploma or equivalent, and
• Two (2 ) years full time equivalent experience in clerical or administrative support

Required Documents:

1. Cover Letter
2. Resume

Employee Benefits:

JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package.  Benefits include:

• Retirement Plans
• Alabama Teacher’s Retirement System (TRS)
• RSA-1 Deferred Compensation
• 403-B Retirement Annuity (TIAA)
• Health Insurance
• Medical (PEEHIP)
• Optional plans:  vision, dental, flexible spending plan, dependent care, cancer and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance

For additional information regarding benefits, please visit our website.

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act,  https://clerycenter.org/policy-resources/the-clery-act/ the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: https://www.jsu.edu/police/docs/cleryannualreport.pdf

Equal Employment Opportunity: JSU is an Equal Employment, Equal Opportunity, and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.