Find Your Career
JSU has created innovative policies and programs that give our employees the freedom to focus on their families while advancing their careers. Our policies also recognize the changing definitions of family - from blended families, adopted families, and same-sex domestic partnerships, to the demands of caring for aging parents.

Director, Financial Aid

Apply now Job no: 493782
Work type: Full Time
Location: Jacksonville (Main Campus)
Categories: Executive/Administrative, Professional, Staff

About the Position

Jacksonville State University invites applications and nominations for the position of Director of Financial Aid beginning Fall 2018. This is a full-time position in JSU’s Financial Aid Department, reporting to the Associate Vice President of Enrollment Management.

The Director of Financial Aid assists the University in achieving its vision and mission of student enrollment, retention and success by providing leadership and oversight of the administration, application, award, and reporting of all Federal, State, Institution, and Agency student financial aid programs and associated funds and services to students attending Jacksonville State University. The DFA also assures compliance with all federal, state, agency, and institutional financial aid regulations, policies, and procedures.


Knowledge of:

  • Philosophy and implementation of an enrollment management model at a university and how the financial aid operation may support this institutional model
  • University and Division’s mission, goals, and expectations
  • University policies, rules, and regulations
  • Division/Department policies, procedures, functions, and related regulations, as well as organizational relationships
  • Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social-media web platform
  • Administrative Banner
  • Family Educational Rights and Privacy Act (FERPA) and other relevant local, state and federal educational and privacy laws
  • Federal Financial Aid Policies, rules, and regulations
  • All aspects of financial aid processing and aid distribution
  • Financial aid function and the administration of such function
  • Planning, implementation, and monitoring of budgets


  • Strong analytical skills
  • Organized, attentive to detail, and customer-focused
  • Monitoring and assessment skills to help ensure necessary enhancements and/or corrective action
  • Active listening skills to help ensure the needs of all parties are considered and represented
  • Quick thinking and solutions-oriented
  • Effective oral and written communication skills
  • Effective interpersonal skills using tact, patience and courtesy
  • Strong time management skills
  • Effective presentation of ideas and materials

Ability to:

  • Develop and monitor a financial aid function plan within the University Enrollment Management Plan, including the EM services budget, and related personnel matters
  • Effectively merge traditional and evolving enrollment strategies in order to both recruit and retain qualified students
  • Work effectively with diverse populations
  • Analyze and present complex issues to a diverse group of professionals
  • Understand the academic environment, relate well to faculty, and articulate effectively the institution’s mission and vision, values and priorities
  • Develop, use, and monitor assessment initiatives using enrollment management services and planning models
  • Utilize social-media strategies to enhance financial aid and recruitment efforts
  • Engage other members of the campus community, including faculty, coaches, and alumni, in recruitment efforts
  • Make decisions where precedents may not be established
  • Develop and maintain professional work relationships with administrators, co-workers, faculty, students, and the general JSU community

This position offers excellent benefits and compensation.

Minimum Qualifications:

  • Master’s Degree in a related field and five years of experience in student financial aid that gives evidence of steadily increasing levels of responsibility required. Prior leadership roles in financial aid administration preferred.

About Jacksonville State University

Jacksonville State University (JSU) is a regional public coeducational university located in Jacksonville, Alabama. Founded in 1883, Jacksonville State offers programs of study in five academic units leading to Bachelor's, Master's, Education Specialist, and Doctorate in addition to continuing and distance education programs. In the Fall semester of 2011, JSU began offering the school's first doctoral degree, Doctor of Science in Emergency Management.

JSU currently has an enrollment of about 7,400 students, with nearly 450 faculty members (more than 320 of whom are full-time). Jacksonville State's Business School was ranked within the nation's 90th percentile by the Princeton Review.

JSU is accredited by the Southern Association of Colleges and Schools (SACS). In addition, 40 academic programs earned specialized accreditation including business, education, applied engineering, nursing, social work, drama, art, music, computer science, family and consumer science and communication.

Historically, the university has strong international student representation with over 73 countries enrolled in previous years. The university has run its International House program, an international exchange program, for over 60 years.

Living in Jacksonville, Alabama

Located in Calhoun County, the Jacksonville area provides numerous reasons to enjoy a great life overflowing with great outdoor activities, amazing cultural sights, mouth-watering food and Southern hospitality. .

The favorable cost of living in Jacksonville (11.70% below US average) is another significant benefit to living in the area.

Located about an hour from Birmingham, the largest city in Alabama, and less than two hours from Atlanta, JSU is only an easy drive from excellent art galleries, theaters, outdoor concerts, museums and professional sporting events. The New York Times cited Birmingham's culinary scene as a jewel, with nationally known chefs and restaurants. Other Birmingham attractions include the city's minor league baseball team in a new downtown stadium that opens to Birmingham's skyline, the zoo and science center. Combine all that with a thriving nightclub scene, craft breweries and an entertainment district and Birmingham has become a hot spot for residents and visitors.

 Equal Opportunity Statement

JSU is an equal opportunity/affirmative action institution and does not discriminate based on age, religion, race, color, sex, veteran status, national origin, or disability. Pursuant to Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990, the Director of Government Relations, 101 Bibb Graves Hall, phone 256.782.5278 is the coordinator for Section 504/ADA.

Application Instructions

Applications will be reviewed as they are received and should include a cover letter and CV. You may apply directly at:

Apply Now with this link: Please do not apply with the button "APPLY NOW" below.

Inquiries, referrals and nominations are treated confidentially and can be sent to: or call 256-239-2305.

Advertised: Central Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this: | More

Applicant Login

If you wish to complete your submission, view your offer online and/or complete your online induction


Work type